1. Start with My workshops & access dates to confirm your assigned workshop, facilitator and access period, then open your learning pathway.
2. Work through each learner-guide section and complete the required activity notebook. Save your work before moving to the section formative assessment.
3. Complete the five-question formative assessment for each section. You need at least 80% (4 out of 5) to pass that section and unlock the next one. Questions may change on a retake; your recorded results remain available in the Hub.
4. After all required formative sections are passed, complete the summative assessment. The pass mark is 70%. Your facilitator reviews the submission and releases the final result to you.
5. Complete the practical assessment and workplace evidence required for your workshop. You can submit the evidence types provided in the activity and respond to facilitator feedback if further evidence is requested.
6. Use My submissions and results to check section feedback, formative progress, summative results and evidence decisions. Refresh the results when you are expecting new facilitator feedback.
7. Use My progress to track your journey and My transcript to view or save your recorded results. Once every workshop requirement has been completed and accepted, your certificate becomes available under My certificates.

Your work is linked to your signed-in learner account. Always use your own registered account and check that important submissions show as saved before leaving the Hub.

1. Use Register people to create facilitator accounts and register individual learners or classes. During learner registration, assign the correct facilitator and workshop and set the learner’s access period.
2. Use Manage accounts to confirm registered names, roles and account access. Keep each person on the correct role so learner, facilitator and admin records remain separate.
3. Use Cohorts & workshop assignments to manage existing cohorts, facilitator ownership, learner enrolments, workshop assignments and access dates. Existing assignments do not need to be recreated.
4. Open Delivery performance to monitor learner starts, formative progress, overall workshop progress and facilitator workload across active cohorts.
5. Use the Assessment action queue for submissions that genuinely require review or release. Check learner and facilitator activity before treating an item as outstanding.
6. Use Requires attention for operational exceptions such as missing assignments, missing dates or other setup issues, and Refresh operations when you need the latest dashboard position.
7. Use Programme oversight and Workshops & assessments to review the health of the ten-workshop portfolio and the published learning and assessment structure without changing learner records.

Admin is the operational control layer. Registration, assignment and reporting actions should preserve existing learner progress and facilitator review history.

1. Start with Learner & Cohort Overview to see the learners assigned to you, their workshop access and their recorded learning progress, including formative progress.
2. Use Learner work requiring review as your action summary. It should represent learner submissions that genuinely need a facilitator decision rather than learners who have only been registered or invited.
3. In Section activities, Summative assessments and Practical & workplace evidence, select the learner by name to focus the review and keep larger cohorts manageable.
4. Review section activities and provide useful developmental feedback. Activity feedback supports learning and is separate from formal assessment decisions.
5. For summative assessments, review the learner’s answers and available marking information, confirm the mark and feedback, then release the final result. The summative pass mark is 70%.
6. Review practical and workplace evidence against the required evidence and record the appropriate decision. Where evidence is insufficient, request further evidence with clear guidance for the learner.
7. Refresh the relevant overview or queue after completing reviews so the latest learner status is reflected. Use the learner’s recorded submission and assessment history rather than inferring progress from registration alone.

Facilitator feedback and released marks support the Learning Hub workflow and do not replace any formal assessor or moderation requirements that apply to the programme.

One live view of the learners connected to your cohorts, their assigned workshops and where they are in each learning journey.

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Fallback only. Use these tools when a learner sends a downloaded file instead of submitting through their account.

Review draft assessments and workshop materials before delivery.

Check each draft instrument and memorandum before formal delivery. Review recommendations are saved in this browser; download the register to keep or share a copy.

Source documents and working drafts across the learning pathways.